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Gift Cards
I have spent the money on my gift card. What do I do with it now?
If you've spent all of the money on your gift card, you can top it up in store. It's best to hang on to it, as if you decide to return something you bought with it, we'll refund you to your gift card.
Can I use my gift card online?
Unfortunately, at this time you cannot redeemed your gift card online but they can be used in store.
Is there an expiry date for my gift card?
Yes, M&S gift cards are valid for 24 months from the date of the last transactions including balance enquires. If you don't use it within 24 months, any remaining balance will be cancelled.
What will happen if I return an item purchased with my gift card?
We'll refund the gift card you used to pay for your order, so it's important you keep your gift card, even if you've spent all the money on it.